Business Management System

Starting from the first certification in the area of Quality, obtained in 2007, the scope of the Group's Management Systems has gradually increased over time, now covering almost all of its business processes, and the same applies to the degree of depth in the description of the procedures, describing the precise dynamics among the various organisational roles within the individual departments and providing new control points.

The expansion of the range of business processes handled within the company Management Systems and their integration permits an overview of the whole of the company procedures of the ENAV Group as an effective Business Management System, intended as a system of rules and procedures for carrying out a wide range of business activities.

The management systems

Below is the list of management systems adopted by the Group:

  • ENAV Quality Management System (210 documents including procedures, guidelines and operating instructions);
  • ENAV Security Management System (30 documents including procedures, guidelines and operating instructions);
  • ENAV Safety Management System (16 documents including procedures and guidelines);
  • Techno Sky Quality Management System (131 documents including procedures, guidelines and operating instructions);
  • ENAV ASIA PACIFIC Quality Management System (3 procedures);
  • ENAV's Occupational Health and Safety Management System (12 documents including procedures, guidelines and operating instructions);
  • Techno Sky Occupational Health and Safety Management System (12 documents including procedures, guidelines and operating instructions).

Group Certifications

  • ISO 9001:2008 Certification of the ENAV Quality Management System issued by an accredited Certification Body;
  • ISO 9001:2008 Certification of the Techno Sky Quality Management System issued by an accredited Certification Body;
  • ISO/IEC 27001:2014 Certification of the ENAV Security Management System, issued by an accredited Certification Body for the information security part;
  • Certification issued by ENAC pursuant to Regulation (EU) No. 1035/2011 for ANS services (ATS, AIS, MET, CNS): Certification of ENAV as an air navigation service provider;
  • Certification issued by ENAC pursuant to Regulation (EU) 2015/340: Certification of ENAV as a training Organisation for air traffic controllers;
  • Certification issued by ENAC under the ENAC Regulation "Flight Information Service Operator License": Certification of ENAV as a training Organisation for flight information service operators;
  • Certification issued by ENAC under the ENAC Regulation "Requirements for personnel in the provision of meteorological services for air navigation": Certification of ENAV as a training Organisation for personnel in the supply of meteorological services for air navigation;
  • Certification issued by ENAC under the ENAC Regulation "Instrumental Flight Procedures": Certification of ENAV as an Organisation of planning of instrumental flight procedures;
  • The certification Capability Maturity Model Integrated for Development (CMMI-DEV) of Techno Sky for the development of products and services, attesting to the degree of maturity achieved in software development (Maturity Level 2);
  • Certification of recognition AQAP 2110/160 of Techno Sky's Quality Management System issued by the Ministry of Defence;
  • Certification of Conformity of Techno Sky with Regulation (EC) 303/2008 (F-GAS) for the services of "Installation, maintenance, or repair of fixed equipment for refrigeration, air-conditioning and heat pumps containing fluorinated gases with greenhouse effects";
  • Accreditation of the Techno Sky LAT Centre No. 15 of as a calibration Laboratory pursuant to the international standard UNI CEI EN ISO/IEC 17025:2005 (Accredia).