Us and our work

WE TAKE CARE OF THE SKY, GUARANTEEING SAFETY, EFFICIENCY AND REGULARITY FOR EACH FLIGHT

We invest in competence and innovation.

We have a major responsibility: to make sure that everyone looks to the sky and sees not a limit, but the horizon.

About us

We are one of the European “big five” in terms of performance and innovation, we are an essential member of the international Air Traffic Management and we support the creation of the Single European Sky to help ensure sustainable growth of European air transport.

SAFETY AND QUALITY OF SERVICE ARE THE CORNERSTONES OF OUR BUSINESS CULTURE AND EVERYDAY COMMITMENT.

117

telecommunications centres

84

weather systems

45

airports

45

radar systems

4

control centres

50

control software systems

4.181

employees

Our work

From take-off to landing, involving all phases of the flight: from our structures, we monitor the aeroplanes in Italian skies, step by step, flanking pilots with professionalism, competence and the latest technologies. 

We invest in technological innovation and training to guarantee ever higher levels of safety and quality of service in the Italian airspace. 

A QUALITY SERVICE MEANS PEACE OF MIND DURING THE FLIGHT, PUNCTUALITY AND RESPECT FOR ENVIRONMENTAL RESOURCES IN THE INTERESTS OF THE COMMUNITY. A SAFE SKY IS A SKY THAT PAVES THE WAY TOWARDS THE FUTURE

732,000

KM2 AIRSPACE UNDER OUR PURVIEW

1,86 MLN

FLIGHTS CONTROLLED (2017)

Our commitment

With a careful analysis of the context in which we operate, we have identified the aspects of our activity that may generate significant social, economic and environmental impacts, influencing expectations, decisions and actions by our stakeholders.

Having assessed the various directions of the Group and established a priority ranking defined according to the significance of the impact for the company and stakeholders, the relevant subjects have been set out in the materiality matrix, which identifies the main areas in which we are committed to developing concrete actions and consistent initiatives.

All

Social

Environment

Personell

Supply chain

Diversity

Corruption

Human rights

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Il nostro impegno

Our stakeholders

Our work is essential to the correct function of a strategic sector as is that of air transport. The service we offer each and every day is essential for airlines and through them has a close relationship with the lives of passengers and, therefore, of the whole community.

And it is on the passion, competence and continuous training of our people that we make for a safer sky. The awareness we have of our role is the guarantee of a growth strategy that creates value.

Airlines

We assist airlines throughout all phases of the flight, offering highly-skilled services and cutting-edge technology to guarantee ever increasing safety. We are European leaders in terms of punctuality of flights and efficiency of routes, making for consequent savings on fuel consumption.

PASSENGERS

Every year, we handle almost two million flights in areas under our purview, setting ourselves the aim of offering flyers complete safety through an approach that is increasingly focussed on the needs of our direct (the airlines) and indirect (the passengers) clients.

Shareholders

We entertain direct, transparent, constantly up-to-date dialogue with the financial community. We offer shareholders the guarantee of a development strategy that looks to the long term, combining economic targets with sustainability.

REGULATORY ENTITIES AND INSTITUTIONS

We collaborate with regulatory entities and institutions to guarantee air traffic a coordinated, sustainable development. We are amongst the most active supporters of the creation of the Single European Sky.

EMPLOYEES

The human capacity to solve contingencies is a key quality that allows us to do our work well. This is why we hold people in high regard and work hard to ensure that they constantly develop professionalism and skills in a collaborative, motivating work environment that can exalt the potential of each individual and optimise the various professional profiles.

SUPPLIERS

As a guarantee of sustainable development, we hinge relations with our suppliers and sub-suppliers on not only the effectiveness and efficiency of performance, but also the identification of the main risks connected with failure to comply with social and environmental standards.

COMMUNITY

The commitment to the development of air transport and continuous improvement to safety standards means taking care of the community as a whole. Our work - made up of investments in technological and process innovation and training - directly and indirectly impacts social, economic and environmental aspects relevant to those living in the territories under our purview.

ENVIRONMENT

Combining safety with environmental protection is the strategic challenge we have set ourselves as an essential condition for the growth of air transport. For more than ten years - thanks to the Flight Efficiency Plan (FEP) - we have been working to offer airlines safe flying, applying efficient routes that reduce both travel time and consumption.